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Things to do in regards to a car insurance claim

Were you recently involved in a motor vehicle accident? If so, you know that you need to open the lines of communication with your insurance company. This may not be something you're looking forward to, but remember this: You purchased a policy for this exact reason.

Unfortunately, many people take the wrong approach when conversing with their insurance company. Instead of saying all the right things, they travel down the wrong path.

Here are some of the things you absolutely need to do in regards to a car insurance claim:

-- Call your agent as soon as possible. For example, if you're uninjured, you should contact your agent once you arrive home.

-- Understand your coverage. Before you speak with your agent, make sure you understand your policy and the coverage you have.

-- Keep notes of what was said. In addition to the name and contact information of the person you spoke with, write down the finer details of the conversation.

-- Take pictures and collect information after the accident. This can come in handy when dealing with your insurance company in the future.

-- Don't lie. Be honest and straightforward when communicating with your car insurance agent. Even if you want to hold something back, it's better to be forthcoming from the start.

When you do these things, you'll find it easier to communicate with your insurance company during a difficult time. Also, if you think you may be in position to file a lawsuit against a negligent driver, don't hesitate to learn more about your legal rights.

Source: FindLaw, "Car Insurance Claims: Dos and Don'ts," accessed Jan. 02, 2017

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